![]() ![]() In case there's an antivirus software or such that could be restricting access to the app, try whitelisting Spotify. On another note, you might need to check for any local settings on your device that could be blocking the app. Give it a try and let us know if changing the connection makes any difference. Is this happening if you change the internet connection you're using? Is this happening over WiFi? Ethernet? Both? If possible, you can create a hotspot from your phone and connect your computer to it, to see if you notice any difference. On another note, ad mentioned by above, can you try running the app in Safe Mode or Safe Mode with Networking to rule out any issues with your default Windows settings and basic device drivers? Give it a try and let us know how it do you use a VPN? If yes, try switching it off. Spotify appear with black screen (As you can see in the photo attached) What i have tried with no luck: compatibility mode with Win 7/XP pack 3 - NOT WORKING. Thanks for your replies and for the info would you mind sending the make/model and OS of the affected device along with the Spotify version you're running there? In the meantime, we will post any updates as soon as we have them.
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